1. What is a RateWatch® Report?

  2. Who should I send RateWatch® reports to?

  3. Who is The Retention Department?
 Located in sunny Huntington Beach, California, The Retention Department strives to become your, well, retention department, literally. We are the nations first company to automate the RateWatch® Campaign process. Loan Officers, mortgage planners and brokers retain our RateWatch® Campaign service and thereby put us in charge of the overall customer relationship thus allowing you to focus on doing what you are best at: closing and funding loans

  4. What exactly does The Retention Department do and how is it done?

  5. What is the cost?

  6. How much time and effort do I need to put in?

  7. What results should I expect by sending a monthly RateWatch® Campaign?

  8. How do you track my ROI?

  9. Do I have to sign a long term agreement?

10. Can my RateWatch® reports be emailed to my database?

11. What forms of payment do you accept?

12. What information about my past clients to I need to provide?

13. Do I have to pay for postage?

14. How do I get my past client data to you?

15. Can I have my past clients call me directly?

16. How do I update rates and/or loan programs on my RateWatch® reports?

17. How do I cancel service with The Retention Department?

18. I want to sign up.  How do I start service with The Retention Department?

19. When will my RateWatch® reports be mailed out to my past clients?

20. Is The Retention Department affiliated with Mortgage Coach®?
 

                                      © 2007 The Retention Department. All rights reserved. RateWatch® is a registered trademark of WowTools, Inc
                                  Database Value Marketing™ and LoanNOW™ are registered or unregistered trademarks of The Retention Department