The Retention Department

2. Who should I send RateWatch® reports to?

3. Who is The Retention Department?

4. What exactly does The Retention Department do and how is it done?

We offer a few different options. Our "Test Drive" pricing starts as low as $1.49 per client per month (discounts are available.) Complete pricing is available on the Our Service page.

6. How much time and effort do I need to put in?

7. What results should I expect by sending a monthly RateWatch® Campaign?

8. How do you track my ROI?

9. Do I have to sign a long term agreement?

10. Can my RateWatch® reports be emailed to my database?

11. What forms of payment do you accept?

12. What information about my past clients to I need to provide?

13. Do I have to pay for postage?

14. How do I get my past client data to you?

15. Can I have my past clients call me directly?

16. How do I update rates and/or loan programs on my RateWatch® reports?

17. How do I cancel service with The Retention Department?

18. I want to sign up. How do I start service with The Retention Department?

19. When will my RateWatch® reports be mailed out to my past clients?

20. Is The Retention Department affiliated with Mortgage Coach®?