1. What is a RateWatch® Report?

  2. Who should I send RateWatch® reports to?

  3. Who is The Retention Department?

  4. What exactly does The Retention Department do and how is it done?

  5. What is the cost?

  6. How much time and effort do I need to put in?

  7. What results should I expect by sending a monthly RateWatch® Campaign?

The national average tells us that 26% of your past client database will conduct a transaction this year either with or without   you. Generally speaking, you should expect an average 16% past client pull through ratio due to sending RateWatch® reports. You should expect several inbound calls the first 30 days you begin your campaign.

A campaign sent monthly to the same 100 past clients could easily result in 14-16 new loans per year (in addition to your "normal" pipeline). If your average commission is $2000 per loan, then that translates to a $28,000 to $32,000 increase in personal income. In this example, the cost for an entire 12 months of service is only $2738 with profits 10 to 12 times that

That is was you call a killer ROI. We haven't even factored in referrals due to RateWatch®

  8. How do you track my ROI?

  9. Do I have to sign a long term agreement?

10. Can my RateWatch® reports be emailed to my database?

11. What forms of payment do you accept?

12. What information about my past clients to I need to provide?

13. Do I have to pay for postage?

14. How do I get my past client data to you?

15. Can I have my past clients call me directly?

16. How do I update rates and/or loan programs on my RateWatch® reports?

17. How do I cancel service with The Retention Department?

18. I want to sign up.  How do I start service with The Retention Department?

19. When will my RateWatch® reports be mailed out to my past clients?

20. Is The Retention Department affiliated with Mortgage Coach®?